Terms of service

These terms and conditions apply to the use of and orders placed on the www.imprintcasts.com website and offline orders placed directly with Katy Eccles of Imprint Casts. By placing an order with Katy you will be deemed to have read, understood and agreed to these terms and conditions.

Every care has been taken to ensure that descriptions, measurements, colour and prices are correct. As each Imprint cast is made by hand, there may be slight variations in the thickness of the casts and the placement of the hanging holes in the rear. We reserve the right to amend prices in the event of a change in VAT. Please note that there may be some variation in the colour of goods shown on the website due to the limitations of photographic and web processes and we cannot be held responsible for any variations in colour that may arise caused by your browser or computer software.

Orders can be processed directly though this web site. www.imprintcasts.com processes card payments securely via a third party payment system operated by Stripe via Squarespace. All transactions are processed using a secure server. www.imprintcasts.com does not hold any customer card details and we will never pass your details on to anyone.

We also accept payment by bank transfer and by cheque. Please contact us to discuss placing an offline order. Goods in stock will be despatched once payment has cleared. For bespoke items and/or items on pre-order, payment is required in advance to confirm your order. Commissioned casts require a deposit of 50% with the balance due on delivery. 

All items are offered subject to availability at time of ordering. However, should an item be out of stock there may be delays in delivery and we will notify you immediately. www.imprintcasts.com will have no liability to you for any failure to deliver goods you have ordered or any delay in doing so for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems, failures or sub-contactor transport or network access, flood, fire, explosion or accident.

PRIVACY

Your privacy is very important to us.  We do not share any personal, demographic, or financial data with any third party not essential to providing your requested services.  We are the sole owners of the information collected on this site. We will not sell or rent this information to anyone. We only collection information necessary for business. As part of the buying and selling process, we collect the personal information you give such as your name, delivery/ billing address, contact number and email address. When you subscribe to the newsletter the only information which is collected by the website is your email address. We will not sell or rent this information to anyone.

RIGHTS TO CASTS AND IMAGES

All casts, images, and graphics are the sole property of Imprint Casts and may not be used by any third party without written permission. Copying or reproducing artwork created by Imprint Casts (as seen on imprint.com, or elsewhere) is strictly prohibited without written permission from the artist.  

Imprint Casts retains all rights to all artwork until it has been purchased by a private or public collector at which time the collector receives the right to display the artwork in their home or business or other rights as defined by a contract signed by all necessary parties.  

Imprint Casts retains all rights to the images of all artwork including the rights to the image of sold or commissioned original artworks unless otherwise defined by contract.   Imprint Casts retains the right to make reproductions of all artworks made by Imprint casts unless the commissioner has purchased partial or full rights to the artwork in addition to the original cast. 

Any image of the interior which includes the artwork in a 3rd party publication (such as social media, magazine, or book) must come with attribution (artwork title, artists name). All other uses must be agreed to in advance in writing.

Please contact imprintcasts@gmail.com with any inquiries.